Diagnosis & Treatment Lead to Improved Performance

We were engaged by a regional Urgent Care, Major Trauma and Tertiary Centre located in Merseyside, with an income of c.£330m it serves a population of c.1.5m through a workforce of c.5k staff, to provide essential performance improvement support. 


The Trust was struggling to balance its financial position and deliver key operational metrics. Furthermore NHSI had issued the Trust with improvement notices, threatening board confidence.

Linea was engaged to design, implement and manage a Turnaround & Transformation Programme to deliver a financial surplus, align with NHSI recommendations and provide board assurance.


Develop and embed a Programme Management Office, team, metrics, governance structure, brand and communications plan.

Chair  and  manage  various  operational,  finance  and  performance  meetings,  including  Trust  Transformation Steering Group (TSG), Theatre Performance Management Group and Divisional Intensive Recovery Meetings.

Develop plans to deliver the CIP requirement, offset slippage, operational issues and agree a block contract with commissioners.

Redesign financial reporting frameworks, ensuring fiscal control & robust operational management.

Devise a collaborative transformation approach with a neighbouring Trust, appointing a substantive Director of Transformation.


Implemented a Theatre activity reporting framework, improving session utilisation by 6% (to 96%), reducing WLI sessions by 66%, enabling over delivery against  the Trust activity plan.

Realised £6m in year CIP savings, with a further £3.5m of savings used to support the I&E position, ensuring the Trust met its financial plan, without the requirement of NHSI cash support.

Developed & implemented a comprehensive CIP identifying £8m of opportunity to deliver a £6.6m CIP over the next financial year.

Linea’s  support  has  been  fundamental  in  meeting  NHSI’s  recommendations  &  improving clinical engagement. They provided unparalleled advice, clarity and challenge to the Board & senior management team.  As a result the Trust was able to deliver its financial plan and is in an improved position for the future. I would recommend Linea to other organisations requiring turnaround or transformation support.” Deputy Chief Executive




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